Keep your website useful after launch.

Is this the right fit?

• You have an existing site and want help with a defined set of ongoing needs.
• You are ready to agree coverage and response arrangements before care begins.

What is included

Before a new care agreement starts, we confirm the covered content changes, oversight tasks, response schedule, and exclusions for your site. Commerce and portal care need a separate scope. Existing clients retain their agreed coverage.

Scope and costs to clarify

The published Core Care price does not establish unlimited changes, guaranteed response times, uptime, or a monitoring service. Covered work, oversight tasks, response schedule, and exclusions must be agreed for your site. Commerce and portal care require a separate scope. Existing clients keep their accepted coverage.

What to bring

Bring the site, platform, ownership and access details, current support agreement, and the changes or oversight you need.

How we work together

1. Review the site and the care needs you want covered.
2. Agree the covered tasks, response schedule, exclusions, and recurring commercial terms.
3. Begin only the agreed coverage and keep requests and decisions in the existing project record.

What you will review

Review the care agreement before starting: what is covered, how requests are made, when responses are expected, and what requires a separate quote.